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Top Characteristics Needed to be a Happy, Successful Patient Access Specialist

Posted by PCC Institute for Health Professionals on December 01, 2016

Patient access specialists are key members of the care team at hospitals, doctors’ offices, and outpatient centers. They provide outstanding patient service while helping to manage the important financial aspects of patient care.

We talked to Lisa Morrison, Director of Patient Access at Kaiser Permanente and instructor at PCC Institute for Health Professionals, about what characteristics make for a successful career as a patient access specialist. Lisa is passionate about helping students interested in the career achieve their goal of becoming a patient access specialist.

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Topics: Healthcare, Entry Level Healthcare Careers, Patient Access

Life of a Patient Access Specialist: From the Beginning - the What and Why

Posted by PCC Institute for Health Professionals on September 30, 2016

Patient access specialists are a vital part of the care team at almost every hospital, healthcare center and doctor’s office in the country. As the first person who patients meet, patient access specialists can immediately put patients at ease and help them have a smooth, safe healthcare experience.

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Topics: Healthcare, Entry Level Healthcare Careers, Patient Access

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