During the industrial era, it was enough for leaders to have a succinct and linear way of thinking, display a strong sense of authority, and to exude at least a dash of charisma. In today's world, however, we need leaders with a far more complex set of skills and attributes, many of which relate directly to interpersonal relationships. Work relationships are less and less a top-down and hierarchical matter. Instead, they are ever-more dependent on a fluid, creative, and team-oriented mindset.
For each medical diagnosis, procedure, or office visit, there is a code that is used to tell insurance companies what was done. Specific people at medical facilities are responsible for determining which codes to enter. They are often tasked with related duties as well. These people are commonly referred to as medical coders.
If you've ever been to the hospital, you've likely dealt with a patient access specialist. Patient access specialists (PAS) are typically the first point of contact. Their job is to help, direct, and comfort the patient. Often, a PAS will be responsible for scheduling, billing, and taking you to your appointment. They are also responsible for calling the insurance company, getting your messages to the doctor, and being there to generally answer any question you may have. Portland Community College is proud to offer training to anyone looking to join the profession.
Sarah Molbert, MScN, is an adjunct faculty member at Portland Community College. She is originally from the southern part of Louisiana and moved to Portland four years ago to pursue a Master of Science in Nutrition and a Master of Science in Global Health from the National University of Natural Medicine.
Clinical Research Assistants (CR Assistants) spend their time performing trials for new treatments, diagnostic devices, and medications. They also work with patients directly in a healthcare atmosphere. They have important responsibilities that include:
Meet Your Instructor: Beth Lennon, Functional Nutrition
Beth has a Master’s of Science in Nutrition from NUNM in Portland and has worked for the past 5 years as a Health Coach and Nutritionist. With broad experience in healthcare communications, clinical nutrition, classroom and patient education, she currently works full time as a Health Coach and Nutrition Specialist for a digital healthcare startup called Hinge Health.
Zrinka Glavas, MEd, MSc, attained her Master of Education at the University of Zagreb, Croatia. Her passion for evidence-based nutrition and traditional medicine led her to complete a Master of Science in Nutrition at the National University of Natural Medicine (NUNM) in Portland, Oregon. Zrinka’s love of education and functional nutrition is joined in teaching the effects medical nutrition therapy has on health outcomes.
With a background as an optician dating back to his teenage years in his home country of England, Andrew Bruce is highly skilled in the industry and is honored to be a Master Optician. The Optician ABO Test Prep course that he instructs will be his first with Portland Community College. Continue reading to learn more about his experience and passion.
Stacy has been with PCC coordinating dental health education courses over the past three years. She was a dental assistant for 14 years before completing her degree in 2012 at PSU in Community Health Education.