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Changing Customer Service Trends Require Adjustments to Technology

Posted by CLIMB Professional Development and Training on December 19, 2018

Michelle Brubaker’s experience at PCC offers a common story. It starts out something like this: she’s passionate about what she does, she’s been with PCC for over two decades, and she’s constantly keeping up to date with industry trends to bring timely relevance to the topics she instructs. She's also an author of several books about marketing and a consultant and public speaker. We connected with Michelle to learn a little more about her experience, vision and what she brings to the classroom.

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Topics: Professional Development, Customer Service

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