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Different people use different methods to resolve conflict, and most people have one or more natural, preferred conflict resolution strategies that they use regularly. It is possible to scientifically measure an individual's inclinations toward specific conflict resolution strategies. In this article, we will discuss the five different categories of conflict resolution from the Thomas-Kilmann model, as well as their advantages and disadvantages.
The Holidays are such an important time of year for small businesses. For many, especially in retail, the Holidays may make or break the entire financial year. Craft fairs and holiday markets have become popular among both consumers and small businesses during this time. But are businesses doing all they can to maximize their retail sales from holiday markets?
As a manager, you are the first line of defense when it comes to addressing day-to-day HR issues before they become serious. However, it’s important to arm yourself with the necessary skills to empower your team and avoid possible legal headaches. In this post, we’ll take a look at four leadership skills that are essential for promoting effective teamwork.
Building trust in the workplace and with customers is paramount to a business’ success. When employees, managers, and corporate leaders share the same values and have a mutual understanding of where they want the business to go, then it offers great potential for growth. To learn how to be a better leader in the workplace, take into consideration these six pillars to building trust in the workplace:
When a project comes to completion, it’s a time for celebration, especially for project managers. While recognizing hard work and celebrating is an important piece of project management, don’t forget to track and reflect on the outcomes before you cut the cake. Taking the time to understand what goals were attained and which ones weren’t help to determine the true value of everyone’s effort. Communicating the value of the time and money invested in a project is critical to project management.
As political polarization has gotten steadily worse over the last few election cycles, so too has political tension in the workplace. In the close quarters of a work environment, political differences, especially when combined with the pressures of work, have the potential to get out of control. Fewer than a quarter of employers have formal, written policies on political conversations in the workplace. So, it’s important to have an understanding of the management skills that can help you handle these conversations before they escalate into heated debates. We’ve put together some management communication tips to help you do that.
Considering the average person spends over 70 percent of their time in the workplace, experiencing consistent stress at the place of employment can lead to gradual unhappiness and seep into other parts of one’s life. In this article, we will explore how to identify workplace pressures and cope with workplace stress.
Being on a high performance team feels great. Everybody wants to succeed and feel like they bring value to a job. Most would agree the characteristics of a team’s leader determine, in large part, whether or not the team functions and performs well. Leaders who know how to coach rather than just manage have an advantage and will find developing high performance teams easier.
When managing a team, the players (employees) look to their coach (manager) for leadership, guidance, and support when approaching a game or a project. To keep the team motivated and performing at its best, it’s up to the coach to draw out the skills that make each individual unique and use that to your company’s advantage. Here are some management tips when coaching employees in the workplace: