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Become a Better Manager with Mediation Training

Posted by CLIMB Professional Development and Training on September 19, 2022

When managing a collaborative team, you'll occasionally mediate between team members experiencing conflict. Even collaborative team members can sometimes butt heads and disagree in ways that stall communication and your work. It's the manager's job to fairly evaluate what has gone wrong, assist in group reconciliation, and find a path forward that accommodates everyone.

Explore the Mediation program at PCC.

That is harder than it sounds, and it still sounds pretty difficult! Many managers opt to train in specific strategies for mediation rather than assuming they'll just muddle through it. As a result, their teams can grow confident that their managers can handle and resolve conflict actively, rather than leaving everyone to fend for themselves. Actively resolving conflict helps teams work together better by not leaving tensions unspoken, where they could fester and damage working relationships or become a bigger issue later. These are just some of the benefits of mediation training for managers, with bigger boosts in confidence and effectiveness that can come down the road.

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Topics: Professional Development, Management, Mediation

What is a Property Manager and How Can I Become One?

Posted by PCC Small Business Development Center on April 13, 2022

The real estate market offers many career opportunities, whether you're a broker, a realtor, or manage the properties yourself. You don't need to own properties to benefit from this industry, especially in a thriving market like Portland's. There is always a need for people who can effectively communicate between owners and renters while managing their day-to-day needs.

So, what kind of person enjoys property management as a career, and what can you do as a property manager if you choose to make it your long-term role? The answer may surprise you - it's a vibrant, flexible career with a low barrier to entry, allowing you to get started quickly.

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Topics: Management

Making a Difference at Work When You're Not a Manager

Posted by CLIMB Professional Development and Training on August 31, 2021
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Topics: Professional Development, Management, Customized Training

What Are the Five Conflict Resolution Strategies?

Posted by CLIMB Professional Development and Training on March 11, 2020

Different people use different methods to resolve conflict, and most people have one or more natural, preferred conflict resolution strategies that they use regularly. It is possible to scientifically measure an individual's inclinations toward specific conflict resolution strategies. In this article, we will discuss the five different categories of conflict resolution from the Thomas-Kilmann model, as well as their advantages and disadvantages.

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Topics: HR & Organizational Effectiveness, Communications, Leadership, Management

Make More Sales at Holiday Markets: Part 1

Posted by PCC Small Business Development Center on November 05, 2018

The Holidays are such an important time of year for small businesses. For many, especially in retail, the Holidays may make or break the entire financial year. Craft fairs and holiday markets have become popular among both consumers and small businesses during this time. But are businesses doing all they can to maximize their retail sales from holiday markets?

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Topics: Small Business, Retail, Leadership, Management, Starting a Business, Growing a Business

4 HR Skills for Every Manager

Posted by CLIMB Professional Development and Training on April 24, 2018

As a manager, you are the first line of defense when it comes to addressing day-to-day HR issues before they become serious. However, it’s important to arm yourself with the necessary skills to empower your team and avoid possible legal headaches. In this post, we’ll take a look at four leadership skills that are essential for promoting effective teamwork.

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Topics: Leadership, Management, Leaders

The 6 Pillars to Building Trust in the Workplace

Posted by CLIMB Professional Development and Training on June 23, 2017

Updated April 10, 2023

Those looking to motivate their workplace teams, instill confidence, and increase productivity often find that the missing ingredient is a culture of trust among their employees. Without trust in the workplace, workers are simply doing a job with little emotional investment rather than being a complete team with different parts working together for the organization's greater good.  

Here, we look at establishing trust in the workplace by demonstrating and incorporating these six pillars into your workplace culture.

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Topics: Professional Development, Management

How Successful Project Managers Track the Outcomes of Projects

Posted by CLIMB Professional Development and Training on June 14, 2017

Updated Dec. 8, 2022.

Project management is an important skill. Successful project managers know how to run a good team, keep multiple balls in the air, and ideally bring their project in on time despite whatever problems might emerge. 

Of course, project managers are also human. Project outcomes can vary, and they can obviously make mistakes. A good project manager is not somebody who never makes a mistake. Instead, they are somebody who learns from their mistakes and, of course, from those good things that can happen through serendipity.

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Topics: Professional Development, Management, Project Management

How to Effectively Manage Political Conversations in Your Workplace

Posted by Mary Bradbury Jones on May 18, 2017

As political polarization has gotten steadily worse over the last few election cycles, so too has political tension in the workplace. In the close quarters of a work environment, political differences, especially when combined with the pressures of work, have the potential to get out of control. Fewer than a quarter of employers have formal, written policies on political conversations in the workplace. So, it’s important to have an understanding of the management skills that can help you handle these conversations before they escalate into heated debates. We’ve put together some management communication tips to help you do that.

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Topics: Professional Development, Communications, Leadership, Management

How to Proactively Identify and Remedy the Most Common Workplace Pressures

Posted by Mary Bradbury Jones on May 16, 2017

Considering the average person spends over 70 percent of their time in the workplace, experiencing consistent stress at the place of employment can lead to gradual unhappiness and seep into other parts of one’s life. In this article, we will explore how to identify workplace pressures and cope with workplace stress.

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Topics: Professional Development, Management

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