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7 Steps to Conflict Resolution (Without the Dread)

Posted by CLIMB Professional Development and Training on December 19, 2017

Whether it’s a dispute with a coworker or disagreement with a supervisor, the workplace is fraught with conflicts, disputes, and disagreements that have to be ironed out one way or the other. And as much as we try to avoid conflict - or even ignore those that exist - at some point everyone will need to employ some kind of conflict resolution skills to cope with workplace disagreements.

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Topics: Professional Development, HR & Organizational Effectiveness

7 Reasons Managers Need to Make Employee Skill Development a Priority

Posted by Mary Bradbury Jones on May 23, 2017

Does your company invest in professional development for its employees? Have you thought about it? Maybe you should. Investing in the professional growth of your employees has many benefits that more than justify any associated costs. In this post we’ll look at the seven different reasons managers should make employee skill development a priority.

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Topics: Professional Development, Small Business, HR & Organizational Effectiveness

The Cost of Turnover: Are You Planning for Large and Small Personnel Changes with Succession Planning?

Posted by Mary Bradbury Jones on December 22, 2016

When a key employee is promoted or leaves their position for any reason, a business needs to have a dependable, knowledgeable employee that can take their place. Even so, many businesses do not have a procedure in place to formally handle these types of large personnel changes. However, succession planning can be key to smooth transitions while capturing certain benefits and avoiding pitfalls such as the cost of turnover that results from any large or small personnel changes.

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Topics: Professional Development, HR & Organizational Effectiveness

Checklist for Hiring Your First Employee: How to Recruit, Interview, Hire, and More!

When hiring your first employee as a small business owner, it is important that you find someone who fits your business’s culture. Your  employee is the first person you trust to support your mission and the first person who acts as a voice for your company. To continue growing, recruit and retain an employee who has the right talents to help your business succeed.

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Topics: Small Business, HR & Organizational Effectiveness, Growing a Business

Why Personality Assessments are Valuable and How to Use Them in the Workplace

Posted by Mary Bradbury Jones on September 20, 2016

As an employer, you can better understand your employees’ traits and roles within your organization by using personality tests. Personality tests can be extremely valuable to all employers across many different industries and organizations.

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Topics: Professional Development, HR & Organizational Effectiveness, Communications, Leadership, Management

Useful Tips for Effectively Leading Multicultural Teams

Posted by Mary Bradbury Jones on September 14, 2016

The world is globalizing at an increasing rate, and trends don’t show signs of this slowing down any time soon. Here in the United States, we’re increasingly becoming a more diverse nation with every business industry consisting of a large variety of people from different cultures, life experiences, family types, generations, and more. This is why the ability to work across technologies, borders and cultures has become so important.

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Topics: Professional Development, HR & Organizational Effectiveness, Leadership, Management

How to Make More Retail Sales at Holiday Markets: Part 1

The Holidays are such an important time of year for small businesses. For many, especially in retail, the Holidays may make or break the entire financial year. Craft fairs and holiday markets have become popular among both consumers and small businesses during this time. But are businesses doing all they can to maximize their retail sales from holiday markets?

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Topics: Professional Development, Small Business, Retail, HR & Organizational Effectiveness, Leadership, Management, Starting a Business, Growing a Business

Don't Be a Stat: How to Avoid Expensive Mistakes Many New Retail Business Owners Make

Owning your own retail business can be an exciting, albeit challenging, undertaking. When you look around at some of the larger brands you can see how shifts in consumer behavior and brand loyalty has changed the success and trajectory of a once rather predictable industry. For instance, Wal-Mart announced earlier this year that they would close 269 locations in 2016, accounting for roughly three percent of their stores.

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Topics: Professional Development, Small Business, Retail, HR & Organizational Effectiveness, Leadership, Management, Starting a Business, Growing a Business

How to Hire the Right People, and Ultimately Save Money and Time

Posted by Mary Bradbury Jones on August 25, 2016

There’s something exciting about getting your business to the point of being able to bring on new employees. Your business is growing and you’re successful enough to be able to hire people to share some of the load.

On the other hand, there’s something tricky about hiring the right person for the job. As a manager or business owner, there’s a lot on the line in terms workplace culture and customer service quality, not to mention the time and resources it takes to train them. Hiring the wrong person and having them leave is something all companies seek to avoid, but it does happen.

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Topics: Professional Development, Small Business, HR & Organizational Effectiveness, Leadership, Management, Starting a Business, Growing a Business

How Power Dynamics Might Be Hurting Your Ability to Give Effective Feedback to Colleagues and Subordinates

Posted by Mary Bradbury Jones on July 14, 2016

No matter what industry you’re in, there’s bound to be some kind of workplace politics at play. People are always striving to look good, jockeying for a promotion or strengthening connections with the “right” people. And more often than not in these situations, there is some kind of power dynamics in play.

These power dynamics become even more evident under certain stressful situations, like when you’re giving feedback to another colleague in the office. Giving feedback to others is a key part to team success, but you need to consider who you’re giving it to, their position, and how responsive they might be based upon the power dynamics at play.

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Topics: Professional Development, HR & Organizational Effectiveness, Communications, Leadership, Management