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Don't Be a Stat: How to Avoid Expensive Mistakes Many New Retail Business Owners Make

Posted by PCC Small Business Development Center on August 25, 2016

Owning your own retail business can be an exciting, albeit challenging, undertaking. When you look around at some of the larger brands you can see how shifts in consumer behavior and brand loyalty has changed the success and trajectory of a once rather predictable industry. For instance, Wal-Mart announced earlier this year that they would close 269 locations in 2016, accounting for roughly three percent of their stores.

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Topics: Professional Development, Small Business, Retail, HR & Organizational Effectiveness, Leadership, Management, Starting a Business, Growing a Business

How to Hire the Right People, and Ultimately Save Money and Time

Posted by Mary Bradbury Jones on August 25, 2016

There’s something exciting about getting your business to the point of being able to bring on new employees. Your business is growing and you’re successful enough to be able to hire people to share some of the load.

On the other hand, there’s something tricky about hiring the right person for the job. As a manager or business owner, there’s a lot on the line in terms workplace culture and customer service quality, not to mention the time and resources it takes to train them. Hiring the wrong person and having them leave is something all companies seek to avoid, but it does happen.

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Topics: Professional Development, Small Business, HR & Organizational Effectiveness, Leadership, Management, Starting a Business, Growing a Business

How Power Dynamics Might Be Hurting Your Ability to Give Effective Feedback to Colleagues and Subordinates

Posted by CLIMB Professional Development and Training on July 14, 2016

No matter what industry you’re in, there’s bound to be some kind of workplace politics at play. People are always striving to look good, jockeying for a promotion or strengthening connections with the “right” people. And more often than not in these situations, there is some kind of power dynamics in play.

These power dynamics become even more evident under certain stressful situations, like when you’re giving feedback to another colleague in the office. Giving feedback to others is a key part to team success, but you need to consider who you’re giving it to, their position, and how responsive they might be based upon the power dynamics at play.

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Topics: Professional Development, HR & Organizational Effectiveness, Communications, Leadership, Management

The Good, The Bad, and The Ugly: Dos and Don'ts of Handling Difficult People in the Workplace

Posted by Mary Bradbury Jones on May 17, 2016

Working with difficult people is neither pleasant nor stress free. We also know just how unavoidable it can be. Accomplishing your project and career goals requires you to be good at handling difficult people in the workplace, so take a moment to reflect with our top tips for how to handle difficult people in the workplace.

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Topics: Professional Development, HR & Organizational Effectiveness, Communications

5 Difficult Personalities and How to Handle them in the Workplace

Posted by Mary Bradbury Jones on April 27, 2016

Dealing with different personality types in the workplace can be tough. Having to shift gears from one conversation to the next and trying to get all your work done can be an onerous task.

What helps is when we define the different personality types that exist, and more importantly consider difficult workplace personalities. What are the signs of difficult personality types in the workplace and what can you do to handle them so that your work isn’t affected?

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Topics: Professional Development, HR & Organizational Effectiveness, Communications

[White paper] Focusing on the Value of Training

Posted by CLIMB Professional Development and Training on March 29, 2016

This is the summary of a white paper written by Global Corporate College (GCC), a partner withCLIMB. GCC provides effective training on topics that matter most to businesses.

In GCC's white paper "Focusing on the Value of Training," it is proven that effective training and successful employees increase overall profit.

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Topics: Professional Development, Small Business, HR & Organizational Effectiveness

9 Tips for Dealing with Difficult People in the Workplace

Posted by Mary Bradbury Jones on March 25, 2016

Unfortunately, living and working with difficult people is unavoidable. While they're a little easier to manage in our personal lives, at work, it can become a struggle to balance professionalism and quality work with putting up with distractions and setbacks. Today's post discusses nine best practices for working with difficult people so you can keep your sanity while accomplishing your goals and completing projects on time.

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Topics: Professional Development, Small Business, HR & Organizational Effectiveness, Communications

Retail Sales Teams & Your Bottom Line: Are You Hiring the Best?

Posted by PCC Small Business Development Center on November 20, 2015

If you own a retail business, you understand how important sales are. They literally define your bottom line. But have you sat down and considered how important your retail sales team is? Today's article is going to talk about how your sales team affects your bottom line and touch on how to find the best salespeople.

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Topics: Small Business, Retail, HR & Organizational Effectiveness, Leadership, Growing a Business

What Businesses Are Looking for When Hiring New Employees

Posted by CLIMB Professional Development and Training on November 05, 2015

Tired of sitting in an office cubicle at a dead end job? You’re not alone. As you read this there are hundreds of professionals in the workforce with similar sentiments. So if you’re looking to make some moves — perhaps land your dream job, or move up the corporate ladder, then this is the right read for you!

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Topics: Professional Development, HR & Organizational Effectiveness

When to Hire Staff for Your New Business

Posted by PCC Small Business Development Center on October 02, 2015

Experiencing success in a new business venture is a difficult, yet rewarding process. However, growth brings its own unique set of challenges as you try to keep up with demand and take your company to the next level.

One of the biggest challenges is knowing when to hire staff for your new business.

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Topics: Professional Development, Small Business, HR & Organizational Effectiveness, Growing a Business

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