Quality assurance is essential to the success of any business and in many different industries it requires someone to ensure a certain level of quality is maintained. For working professional and business owners, investing in a quality certification gives you the opportunity to expand your knowledge and understanding of your industry and helps you to become a more effective and valuable leader/employee.

Now that it’s a new year, you may be looking for new ways to improve your organization. For businesses focused on efficiency and overall quality of their products and services, a quality certification may be the answer you’re looking for.

Below we’ll take a look at three different quality certifications and the benefits for obtaining them.

One of the most influential philosophies in business over the past half-century has been the concept of continuous improvement. Businesses and professionals are now constantly striving for ways to constantly improve quality standards, no matter how high they may already be.

Many different strategies have been developed to help organizations in their continuous professional development improvement efforts, some of which you may or may not be familiar with. LEAN, Six Sigma, and Quality are three of the most accepted and widely used frameworks in today’s business environment.

Maintaining a level of quality is imperative of business, no matter your product, service, focus, or industry. On the surface, how quality affects your bottom line seems obvious. It's also what could make or break your reputation with consumers as well as your reputation with other businesses, and could, in fact, make or break your business' ability to thrive in the market at all.

While running a business, you've likely come to understand the importance of having a functioning, informative, and easily found website. Of course, just having a website isn't enough — you need to be using it to reach your sales goals and to bring in more customers.

As with most things in business, integration is key. Despite the fact that 95% of retailers agree that digital and physical consumer experiences must be interconnected for one seamless experience across multiple channels, many stores still act like online and in-store activities are separate. Consumers already expect this intuitive level of convergence. Some aspects of this convergence may sit outside your reach for now (i.e., a new POS system that offers real time understanding of in-store and online purchases and stock inventory), but in this article, we're going to focus on in-store and online. 

In terms of modern risk management in the U.S., it of course existed before the financial crisis in 2008, but many of us have gained a whole new perspective on insuring against risk when the crisis hit. Now that the economy is getting back on its feet, some professionals, especially small business owners, are starting to wonder if it's still worth the investment. This article is meant to answer that question and help you make the right decision on whether risk management training can benefit your company.

Performing audits on your business is one of the best ways to ensure compliance with policies and procedures. But between travel expenses, reduced productivity, miscommunication with vendors, and remote location employees, the traditional method of auditing is often costly, time consuming, and cumbersome. 

eAuditing offers a superior solution to traditional in person audits. It cuts costs, increases efficiency, and ultimately allows for more accurate and timely audits. 

Being a project manager isn't easy. You have to keep your team motivated, and working, while ensuring they stay on schedule and on budget. It's easy to feel like you're not succeeding, or like you're the bad guy for wrangling everyone in.

In this post we're going to talk about the four things that will help you take your project management skills to the next level through concepts that sound basic, but can actually change everything.

Good salespeople often have the gift of gab. It’s important for them to be able to engage with customers and speak eloquently about what their selling. But to be truly great, knowing when not to talk is just as important. In this post we’ll go over some ways to help you become a better listener, and how doing so will improve your closing rate with clients.

Tired of sitting in an office cubicle at a dead end job? You’re not alone. As you read this there are hundreds of professionals in the workforce with similar sentiments. So if you’re looking to make some moves — perhaps land your dream job, or move up the corporate ladder, then this is the right read for you!