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A Look Inside: Oculus Fine Carpentry

Posted by PCC Small Business Development Center on December 08, 2015

Three hours southwest of Portland, along a scenic stretch of the Oregon coast, stands Heceta Head lighthouse. This classic lighthouse offers a spectacular view, towering two hundred feet above the ocean. It’s also a functioning lighthouse, able to project a beam of light more than twenty miles out to sea.  But after more than a century of exposure to the punishing rain and wind, the lighthouse was closed for repairs in 2011. That’s when Amy McAuley, the owner and sole employee of Oculus Fine Carpentry, became part of a small army of subcontractors hired to help restore the lighthouse to its original condition.

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Topics: Small Business, Business Profiles

Podcast Biz503: Food Innovators

Posted by CLIMB Center on December 04, 2015

The PCC CLIMB Center is a proud sponsor of Portland Radio Project's Biz503 show - the new Portland-centric startup and small business talk show on PRP.fm. 

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Topics: Small Business, CLIMB Center, Food

How Your Internal Audit Process Can Benefit from eAuditing

Posted by Mary Bradbury Jones on December 03, 2015

Performing audits on your business is one of the best ways to ensure compliance with policies and procedures. But between travel expenses, reduced productivity, miscommunication with vendors, and remote location employees, the traditional method of auditing is often costly, time consuming, and cumbersome. 

eAuditing offers a superior solution to traditional in person audits. It cuts costs, increases efficiency, and ultimately allows for more accurate and timely audits. 

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Topics: Professional Development, Small Business, Operations

A Look Inside: Pavement Services

Posted by PCC Small Business Development Center on November 24, 2015

An important part of owning a business is finding the right niche for your services. Just ask John Duval, an engineer and business owner based in Portland area. John owns Pavement Services, a business which is exactly what it sounds like: it’s an engineering firm that specializes in pavement.

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Topics: Small Business, Business Profiles

Best Practices and Ideas to Increase Foot Traffic in Your Retail Store

Posted by PCC Small Business Development Center on November 23, 2015

Are you wondering how to increase foot traffic to your retail store? Winning the loyalty of customers can be challenging, but it isn’t impossible. With a strong online presence, inviting store-front appearance, and excellent customer service, your retail business can begin to see a significant increase in customers and sales. The following best practices for increasing foot traffic can help you get started.

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Topics: Small Business, Retail, Growing a Business

Retail Sales Teams & Your Bottom Line: Are You Hiring the Best?

Posted by PCC Small Business Development Center on November 20, 2015

If you own a retail business, you understand how important sales are. They literally define your bottom line. But have you sat down and considered how important your retail sales team is? Today's article is going to talk about how your sales team affects your bottom line and touch on how to find the best salespeople.

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Topics: Small Business, Retail, HR & Organizational Effectiveness, Leadership, Growing a Business

How to Take Your Project Management Skills to the Next Level

Posted by Mary Bradbury Jones on November 18, 2015

Being a project manager isn't easy. You have to keep your team motivated, and working, while ensuring they stay on schedule and on budget. It's easy to feel like you're not succeeding, or like you're the bad guy for wrangling everyone in.

In this post we're going to talk about the four things that will help you take your project management skills to the next level through concepts that sound basic, but can actually change everything.

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Topics: Professional Development, Small Business, Project Management

9 Ways to Retain Your Top Performing Retail Salespeople

Posted by PCC Small Business Development Center on November 17, 2015

If you're starting to plan a business, or if you've just started a business, that focuses on retail sales, you're probably trying to structure the right kind of sales environment to attract good salespeople. Of course, getting them to start working for you is the challenge. Do you know how you're going to keep them once you've hired them? In this post, we're going to discuss nine different ways to retain salespeople and ensure you've got a dedicated team for your business.

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Topics: Small Business, Retail, Growing a Business, Sales & Marketing

How to Improve Your Closing Rate by Becoming a Better Listener

Posted by CLIMB Professional Development and Training on November 13, 2015

Good salespeople often have the gift of gab. It’s important for them to be able to engage with customers and speak eloquently about what their selling. But to be truly great, knowing when not to talk is just as important. In this post we’ll go over some ways to help you become a better listener, and how doing so will improve your closing rate with clients.

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Topics: Professional Development, Small Business, Communications, Sales & Marketing

The 5 Basic Steps for Bringing Your Business Idea to Life

Posted by PCC Small Business Development Center on November 12, 2015

You've got the first two things you need to create a new business — an idea, and the will to make it happen. Shepherding that idea into a full blown reality manages to both seem easy and be incredibly intimidating. It's not as simple as throwing money at the venture, but the process isn't as nebulous as you might think it is. This article will give you the first five steps regarding how to bring your business to life.

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Topics: Small Business, Starting a Business

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