There’s something exciting about getting your business to the point of being able to bring on new employees. Your business is growing and you’re successful enough to be able to hire people to share some of the load.
On the other hand, there’s something tricky about hiring the right person for the job. As a manager or business owner, there’s a lot on the line in terms workplace culture and customer service quality, not to mention the time and resources it takes to train them. Hiring the wrong person and having them leave is something all companies seek to avoid, but it does happen.