Updated Feb. 15, 2022

Supervisors play an integral role in the organizational structure and hierarchy of a company. They help manage other employees in the process of carrying out their daily tasks and ensure business operations run smoothly and efficiently, often handling entire teams.

By Michelle Brubaker

“We’re way past big speech time” said Coach Norman Dale in the renowned 1986 sports film Hoosiers, based upon a small-town Indiana basketball team that made it to the state finals.

The coach, portrayed by actor Gene Hackman, knew that it wouldn’t be a motivational pep talk to a bunch of underdogs that led to victory. The championship would be the result of ongoing leadership bringing individuals together to achieve a common goal. 

July courses offered by PCC Professional Development and Training are great introductions for developing leaders, or delectable refreshers for those who've been at it awhile.

In work and life, effective communication is a critical piece to successful relationships, leadership, and growth. There are communication challenges that can trip up any professional — like reacting instead of responding, treating everyone the same, or assuming your message is understood. And today’s many outlets for communication — like email, text messages, social media, and instant messaging — can actually make communication more complicated, rather than easier.

In this post, we’ll take a look at some wise words that offer practical advice for effective communication.

Updated 11/13/2023

The success of any business or organization is cultivated from the top, down. Competent and skillful leadership is critical to boosting productivity, maximizing efficiency, and achieving business goals – whether an organization consists of two or 200 people. Successful and effective leadership directly impacts employee engagement and performance, which is essential for businesses to grow and thrive.

The Holidays are such an important time of year for small businesses. For many, especially in retail, the Holidays may make or break the entire financial year. Craft fairs and holiday markets have become popular among both consumers and small businesses during this time. But are businesses doing all they can to maximize their retail sales from holiday markets?

We get it, not all companies can be Google, offering complimentary laundry services, haircuts, gourmet meals, nap pods, swimming pools... We can go on but you get the idea. Google discovered early on that a happy employee is a productive employee. When you can hold on to great employees, it means less time and money spent on recruitment and training. And keeping those employees happy? That will translate to your bottom line. Read on to discover why company culture is MUCH more than just a mission statement.

As a manager, you are the first line of defense when it comes to addressing day-to-day HR issues before they become serious. However, it’s important to arm yourself with the necessary skills to empower your team and avoid possible legal headaches. In this post, we’ll take a look at four leadership skills that are essential for promoting effective teamwork.

As political polarization has gotten steadily worse over the last few election cycles, so too has political tension in the workplace. In the close quarters of a work environment, political differences, especially when combined with the pressures of work, have the potential to get out of control. Fewer than a quarter of employers have formal, written policies on political conversations in the workplace. So, it’s important to have an understanding of the management skills that can help you handle these conversations before they escalate into heated debates. We’ve put together some management communication tips to help you do that.

There’s an old saying that “a fish rots from the head down.” Nowhere can this be truer than in the business world. From huge corporations, to small business, leadership at all levels sets the tone for any organization. If any of that leadership is unethical, it will more than likely have a trickle-down effect to the rest of the company.