cultural competency 4

Culturally competent health professionals understand patients’ diverse values, beliefs, and behaviors, customizing treatment to meet the patients' social and cultural needs. Gain essential cultural agility healthcare tools. 

Designed to help health professionals to reflect on how personal and social values are shaped by culture, and to inform the examination of the role inherent bias plays in promoting cultural misunderstanding and prejudice. For registration information, click here.

For organizations seeking to train many staff members, we can customize this training and deliver it on-site for you. For more information, please contact Amy Evans.

What to Expect

During this 4-hour course, you will learn how to create a culturally inclusive healthcare environment. This is a Zoom-based course during which you will gain tools and resources to engage people from different backgrounds in conversations about their health care.

Our training emphasizes cultural humility and includes a combination of case studies, group discussion, self-assessments and more to support your patience engagement.

This course is approved by the Oregon Health Authority to meet the cultural competency needs for various Boards in Oregon. Additionally, the following organizations have specifically approved this CE training for their providers:

  • Addiction Counselor Certification Board of Oregon (ACCBO)
  • Oregon Board of Chiropractic Examiners
  • Oregon Board of Massage Therapists

During this course, you will learn how to:

  • Customize patient treatments to meet diverse cultural values and beliefs
  • Increase your self-awareness and sensitivity to the cultural implications, impact, and understanding of health care encounters
  • Assess patients’ health literacy
  • Create a non-judgmental, inclusive environment for patients
  • Improve your ability to involve patients in cooperative health care decision making processes
  • Engage in intercultural communication using a variety of tools and resources
  • By the end of this course, you will have a better understanding of:
  • Cultural factors that may influence provider and patient behaviors
  • Stereotyping vs. archetyping, and how we judge others
  • The importance of culture and how to respect difference in order to provide the highest quality of care and avoid misunderstandings
  • Inequity and social determinants of health
  • Cultural competence as a lifelong, participatory process, not an endpoint
  • Resources in Oregon to increase cultural competency and gain more information

Is cultural competency training for me?

This class is beneficial for a variety of healthcare professionals, including:

  • Psychologists
  • Counselors and Therapists
  • Chiropractors
  • Dentists and Dental Hygienists
  • Nurses
  • Dieticians
  • Acupuncturists
  • Naturopathic doctors
  • Massage therapists
  • Physical therapists
  • Occupational therapists
  • Emergency care providers
  • Home care workers
  • Social workers

Your Investment

Time: This is a half day course, typically delivered in the morning as 3 1/2 hours plus a 30 minute assignment. We typically offer this course once/term.

Tuition:  $79

Meet Your Lead Instructor

Michele Wilson Profile PictureMichele Wilson joined the PCC community in 2007, and teaches in the Race, Indigenous Nations, and Gender Studies, and Anthropology departments. Before coming to Portland, she spent 16 years at Linn-Benton Community College leading their Anthropology and Women’s Studies programs, and several years teaching Anthropology at Chemeketa Community College. Michele earned a B.S. in Anthropology from Longwood University in Virginia, and a M.A.I.S. from Oregon State University in Applied Anthropology and Public Health. She has received several anti-discrimination, human rights, cultural competency, and equity certifications, and is passionate about expanding understanding around cultural humility.

This online cultural competency course is a half sessions, plus an assignment.

Upcoming Courses

To view dates of upcoming courses and to register for the current quater, please visit: PCC Registration  (schedule is at bottom of page)

 For more information, please email Amy Evans at