During this course, you will:

  • Learn the CQIA Body of Knowledge
  • Study Customer Satisfaction concepts
  • Apply PDCA / 7 Tools problem-solving steps
  • Use Lean concepts for mfg. and office
  • Practice using Supplier Management Tools

Note to Participants:  You will be sent an email 1 day prior to the course start with log in information for the course. This email will come from Amazon Consulting.  

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How to Register

Complete the form above to sign up for our newletter for updates on how to enroll in upcoming courses.

Please write down the CRN number.  In order to register, the system requires a PCC ID Number (often referred to as your G#). If you haven’t taken courses at PCC, you will need to set up an account first.

Register Here: PCC Registration

For questions regarding this program, email professional.training@pcc.edu or call 971.722.5083.